Privacy Policy

Top Gun Courrier ("Top Gun", "we") respects your privacy and complies with Quebec's Law 25 (Act to modernize legislative provisions respecting the protection of personal information) and federal PIPEDA.

1. Information we collect

• Contact details: name, company, email, phone — to handle pickup requests, quotes, and account opening.
• Shipment details: origin, destination, dimensions, service level — strictly required to deliver.
• Payment data: processed by our banking partners; we do not store card numbers.
• Browsing data: with your consent (analytics cookies), we measure site usage in aggregate.

2. Purposes

We use your information only to: fulfill your courier request; bill you; contact you about your shipment; improve service with aggregate data; meet legal obligations (invoicing, customs, etc.).

3. Sharing

Your data is never sold. It may be shared with our transport partners (road carriers, air and ocean forwarders, customs brokers) strictly to deliver your shipment, and with authorities when required by law.

Technical sub-processors of this website:

• Cloudflare (United States / global edge) — static hosting (Cloudflare Pages) and operational technical logging (anonymized access logs).
• Aspyn AI Inc. (Longueuil, Quebec) — secure relay of form submissions to our internal email recipients (the forms.aspyn.ai service).
• Cloudflare Turnstile (Cloudflare Inc.) — privacy-respecting anti-bot verification, with no persistent cookies and no advertising-profile tracking.
• Google Tag Manager + Google Analytics (Google Ireland Ltd. / Google LLC, United States) — tag management and audience measurement. No tag fires until you give explicit consent via the cookie banner (Google Consent Mode v2 default-denied). If you decline or do not respond, no data is transmitted to Google.

4. Retention

We keep operational data for the period required by Canadian accounting and customs obligations (up to 7 years). Marketing communications are deleted when you withdraw consent.

5. Your rights (Law 25)

• Access to the information we hold about you.
• Rectification of any inaccurate data.
• Withdrawal of consent at any time (unless required by law).
• Portability in structured format.
• Complaint to the Commission d'accès à l'information du Québec.

To exercise these rights: info@topguncourrier.ca · (514) 866-7997

6. Cookies

We use three categories: essential (always on), analytics, and marketing (granular consent). You can change your choices at any time via "Manage cookies" in the footer.

7. Security

Encrypted connections (HTTPS), restricted dispatcher access, access logging. No method is infallible — we apply industry best practices.

8. Minors

This site is intended for commercial use. We do not knowingly collect data from minors.

9. Changes

This policy may be updated. The effective date above shows the last change. Continued use of the site after an update constitutes acceptance.

10. Contact

Top Gun Courrier
825 Bd Guimond, Suite 120, Longueuil (QC) J4G 2M7
Privacy officer: info@topguncourrier.ca
Phone: (514) 866-7997